6 Features To Look At While Choosing AOG Provider

Aircraft On Ground or AOG indicates a severe aircraft problem in aviation maintenance that prevents an aircraft from flying. The plane is unable to reenter rotation until it is approved for flight. AOG can occur because of various factors, including flight scheduling conflicts or weather, or specific mechanical reasons. Until an aircraft is repaired, inspected, and approved, it cannot return to service.

Every minute counts that your plane remains on the ground. AOG can lead to a significant loss of revenue and lead to annoyed customers, which can harm your company’s reputation. To bring the aircraft back into service, you can outsource solutions for AOG issues to suppliers who provide reliable AOG services. AOG services include maintenance and engineering services for recovery planning and coordination, recovery tools, and assistance to quickly and safely return your airplane to service.

The best AOG aircraft services‘ different aspects include aircraft recovery, repair support, damage survey, and incident repair packages. To choose the AOG aircraft services, ensure that the team of technicians and engineers have adequate skills to handle your airplane. They should provide on-site technical assistance to determine the strategy to return your aircraft to service. Moreover, the AOG team should include methods and procedures to avoid costly secondary damage soon.

Here are six factors you need to consider to select the right AOG provider.

  •  Technical Expertise And Experience

An AOG team should include quality inspectors, engineers, planners, and operations managers to assess the airplane’s condition. AOG providers should adopt effective maintenance procedures to bring the aircraft into service. It should be a fundamentally proactive, preventative, and productive maintenance strategy. It enables the AOG team to plan better for parts in an AOG to minimize aircraft downtime. The AOG team should have substantial field experience in managing AOG. It should have comprehensive expertise; you need to review your provider’s portfolio to ensure that they will provide reliable service. You can also research their client base and contact them to verify if the provider offers sustainable and holistic services.

  •  Inventory Positioning And Policy Optimization

AOG provider should provide affordable, high-quality, reliable, and adaptive inventory management system for aircraft maintenance and management. The cost of AOG services is very high in most cases. If the AOG provider keeps the inventory needed for aircraft in stock, it becomes easier to resolve AOG situations. The AOG provider can supply the tools and spare parts at the earliest hour to quickly initiate the repair process. A longer lead time for procurement of the airplane can increase its downtime. The most reliable AOG service should have an existing network of transport solutions. It is required for quick dispatching of parts, equipment, and critical components regardless of the airfield’s distance.

  • Compliance 

The AOG provider should have the necessary qualifications and align with the regulatory and legislative requirements while providing AOG services. The provider should rapidly and economically source the needed spare parts while strictly adhering to FAA/EASA regulations. It is a necessary regulation for civil aviation safety in which the Federal Aviation Administration (“FAA”) and the European Aviation Safety Agency (“EASA”) develop and adopt procedures for regulatory cooperation to maintain the security of the aircraft.

  •  24/7 Services

The AOG provider should extend services around the clock in case of late-night or midday emergency. Suppose you discover that your aircraft is grounded and is in urgent need of AOG services. In that case, the AOG provider should work rapidly in compliance with the maintenance operations, including the carrier and purchasing department, to procure the right parts and equipment on time. AOG provider should provide a quick response to serve your needs with limited downtime.

  •  On-Site, In-Depth Inspection

The Airplane on Ground (AOG) provider should guarantee on-site professional support at all times. It should follow a quality-led approach to same-day delivery of AOG services. The provider should supply a team for in-depth on-site inspection of your aircraft. It should perform non-destructive inspections (NDI) and non-destructive testing (NDT) for airframe and engine maintenance. Non-destructive inspections apply methods to detect and measure defects and then report them following a specific procedure to comply with regulations. NDI/NDT inspection is required to be accomplished by the AOG provider before the aeroplane’s return to service in an airworthy condition.

  •  SLA

The AOG provider should provide tailored solutions to meet your needs, whether it is a one-time consignment or a regular contract need. You need to sign a service level agreement with your AOG provider to determine the service provider’s quality, availability, responsibilities, and service use.

  • To Conclude:

AOG can lead to loss of revenue, passenger compensation, and delayed air cargo. While looking for an AOG provider, assess the level of serviceability, availability, reliability, and the costs associated with bringing the aircraft into service.